FAQs

Vehicles can be rented on a weekly basis, plus applicable taxes and fees. The exact rental amount depends on the type and availability of vehicles. In addition to the weekly rental fee, we will collect a refundable security deposit when you pick up the vehicle.

All vehicles are insured and all rentals include vehicle maintenance and 24/7 roadside assistance.

GO Loop allows drivers to pay for a rental using a credit or debit card. Prepaid or stored value cards are not accepted. Cards must have available credit or available funds for the estimated amount of rental charges and any additional charges that may be incurred.

A $500 refundable security deposit is collected and held by GO Loop on your credit card or debit card when you pick up the car. The deposit is returned when you finish renting and return the car. If you have outstanding rental payments or incur other charges while renting your car, the deposit may be used by GO Loop to cover some or all of the amount owed.

You may be eligible to extend your rental each week, up to 3 times, for a total of 28 days. GO Loop automatically extends your rental every week unless you return the car to the location where you rented it. 

Every 28 days, GO Loop requires drivers to return the vehicle to the rental branch for routine inspection and maintenance. At that time, you can open a new rental contract to keep the same car, or you can swap out your vehicle if you want a different model.

GO Loop allows you to return your car anytime, but you will be charged the full weekly rental fee once you pick up your vehicle. To return your car, you must schedule a return appointment at the location where you rented your car.